Warranty

At Litter Star, we stand behind the quality of our products. We are proud to offer a 3-year warranty on the Catgenie AI-assisted automatic litter box to ensure peace of mind for our customers.

What is Covered?

Our 3-year warranty covers defects in material or workmanship in your AI-assisted litter box, smart litter box, Catgenie products. If your unit experiences any mechanical failure or malfunction under normal use during the warranty period, we will repair or replace it at no additional cost to you.

What is Not Covered?

The warranty does not cover damage caused by ,accidents or unauthorized repairs, . This also applies to damages caused by third-party accessories not purchased through Litter Star.

How to Claim Your Warranty

If you believe your Catgenie AI litter box has a defect, please contact our customer support team. Be sure to provide your order number and details of the issue. Once we confirm the warranty claim, we will guide you through the process of returning the product or receiving a replacement.

Contact Us

For any warranty inquiries or assistance, please reach out to our support team. We are here to help you with any issues related to your Catgenie AI-assisted automatic litter box.

Note: Your warranty period begins on the date of delivery.